If for any reason you are not satisfied with your purchases you have 10 days to Exchange/Store credit. You then will be able to choose item (S) that are as of same value or Lesser amount of your pervious order store Credit will be received online store credit via e card sent to your email address on file Keep in mind store credit is ONLY valid for 30 days from the date you receive your confirmation email.
If you need to return a item please Contact Us via email with your order number and last name also include details about the product and why your returning. We will respond quickly with instructions on how to return item(s). Some of our items are final sale means NO RETURN OR EXCHANGES will be allowed or honored final sale items are listed in the description box.
Note that there are restrictions on some products some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you via company email. Keep in mind when your order is in transitioning of being shipped to you with tracking numbers, you may not dispute or cancel by doing so you will be charged $55.00 process fee. We ship All items in 3-5 Business days. Keep in mind we are not responsible for lost stolen or broken items and we not responsible for any delay in shipping due to postal service/container(s) holiday delays ect....
Please also note that the shipping rates for many items we sell are weight-based note we Do Not hold any items or rain check them.. Feel Free to reach out to us via email:firstname.lastname@example.org we will respond quickly. Thank you for Shopping StefaniesClosetinc.
We will issue a refund upon Verification and approval from the shipping department within 3-5 Business days/ Or you may go through your bank and request a refund. Feel free to reach out to our customer service department via email or company phone. We DO NOT issue ANY 3rd Party refunds our system will not allow it. We may issue a refund on orders placed directly through our website stefaniescloset.com